Shipping Policy — Circles and Season

Last updated: 10 September 2026

Thank you for shopping with Circles and Season! Below you'll find details on how we process and ship your order.

1. Order Processing Time

All orders are processed and shipped out within 2–3 working days (excluding weekends and holidays) after you receive your order confirmation email. If we're experiencing a high volume of orders, processing may take slightly longer — we'll notify you by email if there is a significant delay.

Orders are not shipped or delivered on weekends or holidays.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Once your order ships, please allow 6–10 working days for it to arrive, on top of our 2–3 working day processing time. So from the moment you place your order, total delivery typically takes 8–13 working days.

Delivery delays can occasionally occur due to factors outside our control (weather, carrier delays, customs, etc.).

Free standard shipping on orders over $65.

3. Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24–48 hours.

4. International Shipping

• We ship to the following countries: United States, Canada and Australia. International orders may be subject to import duties, taxes, and customs fees, which are the responsibility of the customer and are not included in the item price or shipping cost.

International delivery times typically range from 7–21 business days, depending on destination and customs processing.

5. Order Address Changes

If you need to change your shipping address, please contact us at [insert support email] as soon as possible. We can only make changes if the order has not yet been processed or shipped.

6. Lost, Stolen, or Damaged Packages

Circles and Season is not liable for packages lost, stolen, or damaged after being marked "delivered" by the carrier. If your tracking shows delivered but you haven't received your package:

1. Check around your property and with neighbors.
2. Contact the shipping carrier directly with your tracking number.
3. If you're still unable to locate it, contact us at [insert support email] and we'll do our best to help.

If your package arrives visibly damaged, please contact us within 7 days of delivery with photos of the damage so we can arrange a replacement or refund.

7. Order Cancellations

Orders can be canceled or modified within 8 hours of purchase. Once an order has entered processing or shipped, we're unable to cancel it.

8. Contact Us

If you have any questions about this Shipping Policy, please reach out:

Circles and Season Email: